Skip to content

EU WITHDRAWAL

EU Withdrawal Request

This page is intended for customers located in the European Union who wish to exercise any applicable statutory right of withdrawal under consumer protection laws.

How to Submit a Withdrawal Request

To submit a withdrawal request, please email:

info@visualgeomatics.ca

with the subject line:

EU Withdrawal Request

Please include the following information:

  • Full name

  • Email address used for the order

  • Order number

  • Date the order was placed

  • Date the order was received

  • Product(s) concerned

  • A clear statement that you wish to withdraw from the purchase

You may use the following wording if you wish:

"I hereby give notice that I withdraw from my contract of sale for the following goods."

What Happens Next

Once we receive your request, we will review it and respond with further instructions where applicable.

Depending on the circumstances of the order and the requirements of applicable consumer protection laws, we may:

  • Request additional information

  • Provide return instructions

  • Arrange a refund

  • Explain any applicable exceptions or limitations

Important Information

Our products are manufactured on demand through professional printing partners after an order is placed.

The availability of a statutory right of withdrawal may depend on the nature of the product purchased and applicable consumer protection laws.

Nothing on this page is intended to limit or exclude any rights that consumers may have under applicable law.

Contact

If you have any questions regarding your order or consumer rights, please contact:

info@visualgeomatics.ca

We aim to respond to all inquiries within 2 business days.

Back to top